Terms of Use
Acceptance of Terms
Welcome to The Crispy Cookie website (the "Website"). By accessing or using the Website, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you should immediately discontinue using the Website.
Eligibility
By using the Website, you represent and warrant that you are at least 18 years old, or that you are assisted by a person above 18 years old for any transactions conducted on the Website. Transactions initiated by individuals under 18 years old will not be processed.
Services
The Crispy Cookie is an online bakery specializing in cookies with ingredients you can name. It offers a variety of flavors that rotate monthly. Some of our signature flavors include cinnamon swirl, oatmeal raisin, golden rose, and chocolate explosion. For more information about our flavors, or products visit the homepage.
Gluten-free options are available upon request.
Purchases
When purchasing products from The Crispy Cookie, please be aware of any potential allergens. For more information on allergens, please refer to the disclaimer section further down in this document, or visit the "cookie box" page for information regarding allergens.
User Responsibility
While using the Website, users are encouraged to exercise caution and discretion in sharing personal information online. The Crispy Cookie cannot be held responsible for any consequences resulting from the sharing of personal information on the Website.
Modification of Terms
The Crispy Cookie reserves the right, at its sole discretion, to modify or replace any part of these Terms at any time. It is the user's responsibility to regularly review these Terms for any changes. The Crispy Cookie may or may not provide notifications of changes to these Terms; therefore, users should check this page periodically for updates.
Privacy
Your use of the Website is subject to our Privacy Policy, which governs the collection, use, and disclosure of your personal information. For more information on our privacy practices, please refer to the privacy policy section further down in this document.
Intellectual Property
All content included on the Website, such as text, graphics, logos, images, and software, is the property of The Crispy Cookie and protected by international copyright laws. You may not use, reproduce, or distribute any content from the Website without prior written permission from The Crispy Cookie.
Limitation of Liability
In no event shall The Crispy Cookie, its officers, directors, employees, or agents, be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use of or inability to use the Website or services.
Contact Us
If you have any questions about these Terms, please contact us at itzia@thecrispycookie.com
By using the Website, you agree to abide by all these Terms of Use.
Privacy Policy
Submission, Storage, and Sharing of Personal Data
When you make a purchase of products through our website, we may collect personal data necessary for processing your order. This may include your name, email address, shipping address, billing information, and other details relevant to your purchase. Rest assured that we take the privacy and security of your personal data seriously.
Your personal data is securely stored internally or through a trusted data management system. Access to this information is restricted to authorized personnel who require it for processing your order and providing customer support. We do not sell or share your personal data with third parties for marketing purposes.
Please note that certain personal data, such as payment information, may be shared with trusted third-party service providers involved in processing payments and fulfilling orders, such as payment processors and shipping companies. However, we only share the minimum necessary information to complete these transactions securely.
By making a purchase through our website, you consent to the collection, storage, and sharing of your personal data as described in this policy. If you have any concerns about how your personal data is handled, please contact us at itzia@thecrispycookie.com
Purchase of Products
When purchasing any products, whether digital or physical, through our website, we may collect additional personal data necessary for processing orders and payments. This may include your shipping address and payment details. <span;>Your information is securely handled during checkout, though complete security cannot be guaranteed over the internet.
Rest assured, we take the security of your personal information seriously and handle it with care to the best of our ability.
Customization Information
For services like our cookie box subscription or one-time cookie boxes, we may ask for additional information such as flavor preferences, allergies, and food sensitivities to enhance customization and ensure your satisfaction. Your privacy and preferences are important to us, and we use this information responsibly to tailor our offerings to your needs.
Confidentiality
We promise to keep the information you share with us confidential. However, we may need to disclose this information if required by law or to protect our rights, your safety, or the safety of others.
Viewing by Others
When you share information on our website, others may see and use it. We can't control nor are responsible for how others use the information you share, so please be cautious about what you disclose.
Passwords
You're responsible for keeping your username and password safe. Don't share them with others.
If you suspect any unauthorized use of your account, let us know right away. We'll do our best to protect your information.
Unsubscribe
You can unsubscribe from our emails anytime by clicking the unsubscribe link in the footer. If you're having trouble unsubscribing, reach out to us at itzia@thecrispycookie.com.
Anti-Spam Policy
We don't tolerate spam. You can opt-out of our emails anytime. We follow the CAN-SPAM Act of 2003 and never share, rent or sell your data (including email address, etc.) to anyone.
Children's Online Privacy Protection Act Compliance
To ensure compliance with COPPA, we do not collect any information from individuals under 18 years old. Our website and its services are intended for individuals aged 18 and older. If we become aware that a person under 18 is attempting to make a purchase, we will block the transaction or refrain from conducting business with that individual.
Anonymous Data Collection and Use
We may collect and utilize anonymous data, including IP addresses, to enhance the quality of our website and services. This data is aggregated and does not personally identify users. It helps us understand user preferences and improve our offerings. We may also share this anonymous data with trusted partners for analysis and improvement purposes.
Use of "Cookies" (not the ones we sell lol)
We employ standard cookies to enhance your browsing experience on our website. These cookies do not collect personally identifiable information but may store preferences to improve user experience. You have the option to disable cookies in your browser settings, although this may impact certain features and functionalities of our website.
Privacy Policies of other Websites and Platforms
While we strive to protect your privacy on our website, we cannot control the privacy practices of other websites linked to ours. We encourage you to review the privacy policies of these third-party websites to understand how they handle your personal information.
Assignment of Rights
If we sell, transfer, or merge our business, your information may be part of that deal. However, the new owner must follow the rules outlined in this Privacy Policy. They can't use your information differently without your permission.
Notice of Changes
We may update our Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. It's important to review this policy periodically to stay informed about any changes. If you have any questions about the Privacy Policy, feel free to reach out to us at itzia@thecrispycookie.com.
Disclaimer
The website is owned by The Crispy Cookie.
Welcome to The Crispy Cookie's website! By using our website, you agree to this disclaimer.
These include but not limited to products, services, opt-in gifts, e-books, blog posts, newsletters, emails, social media, and/or other communication (collectively referred to as “Website”), you are agreeing to accept all parts of this Disclaimer. If you don't agree, please don't use our website.
Allergies Disclaimer
We often work with NUTS, MILK, EGGS, SOY and WHEAT in the kitchen. People who are allergic to nuts, milk, eggs, soy or wheat consume the pastries (including cookies) at their own risk. We do bake gluten free cookies upon request.
We do not bake vegan cookies. We do not bake sugar free cookies. We do not bake dairy free cookies. We do not offer alternate options including any of the ones just mentioned; gluten free is the only exception.
The Crispy Cookie cannot be held responsible for any allergic reactions, loss or damage of/due to ANY pastries sold/given.
Not Liable in Loss or Damage
We do our best to provide accurate information, but we're not responsible nor accept liability for any errors or omissions.
Products are packaged as securely as possible, but we cannot be held responsible for the quality of the driving of any shipping company (including but not limited to UPS, Fedex, and USPS) and the results. If goods are damaged during transport, any damages or loss are your responsibility.
Personal Responsibility
You're responsible for your choices, actions, purchases, and results when using our website. We're here to help, but your success depends on your efforts.
No Guarantees
We can't guarantee specific outcomes for your events. Results vary based on many factors such as people, motivation and efforts. Our testimonials and products show what's possible but don't guarantee results.
Testimonials
We show real world experiences, testimonials, results, comments and insight about other people’s experiences with The Crispy Cookie for illustration purposes only. They don't represent or guarantee that current or future clients will achieve the same or similar results.
Assumptions of Risk
Using our website and products is at your own risk. We're not liable for any issues that may arise.
Limitation of Liability
When you use our website or products, you release us from any liability for losses or damages. We're not liable for any direct, indirect, or consequential damages, including accidents, injuries, or business interruptions, caused by us or anyone affiliated with us.
Indemnification and Release of Claims
You agree to release anyone working, or affiliated with The Crispy Cookie from any claims related to our website or products in the past, present or future.
NO WARRANTIES
I MAKE NO WARRANTIES RELATED TO THE PERFORMANCE OR OPERATION OF MY WEBSITE.
Errors and Omissions
We strive for accuracy and transparency, but mistakes may happen. We're not responsible for errors or omissions.
No Endorsement
Links or references on our website to other individuals, businesses, or entities do not mean we endorse them. We share information for your own use, but we're not responsible for the content, products, or services of other websites or entities. Similarly, if our website is linked elsewhere, it doesn't mean we endorse that site or its content.
By using our Website or purchasing our products you are agreeing to all parts of the above Disclaimer. If you have any questions about this Disclaimer, please contact us at itzia@thecrispycookie.com